Returns & Exchanges
At Caddis, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Print Your Label
Select the items you wish to return or exchange and print the prepaid shipping label provided by our system.
- 3.Package the Items
Place your unworn items with original tags attached into the original shipping box and secure the new label to the exterior.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.