Returns & Exchanges

At Caddis, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to start the process.

  • 2.
    Print Your Label

    Select the items you wish to return or exchange and print the prepaid shipping label provided by our system.

  • 3.
    Package the Items

    Place your unworn items with original tags attached into the original shipping box and secure the new label to the exterior.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.