Frequently Asked Questions

Everything you need to know about your Caddis experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental United States, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options via Klarna.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes to ensure our garments are as kind to the planet as they are to you.

Can I change or cancel my order after it has been placed?

Because we aim to process orders as quickly as possible, changes can only be made within 60 minutes of purchase. Please contact our support team immediately for assistance.